Employment Opportunities
 
Founded in 1973, Peachtree Business Products, located in Marietta, Georgia, is a national mail order catalog company specializing in products designed to assist our customers in the property management, parking control and funeral home markets. To see an example of the products we sell, please visit our website.

We offer competitive salaries and excellent benefits. If you are qualified for any of the jobs listed below, please fill out our application and submit a copy of your resume.

Peachtree Business Products appreciates your interest in employment opportunities with our company.

EEO, M/F/D/V Benefits Click here
 
    CUSTOMER SERVICE/SALES ASSOCIATE
 
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Job Title: CUSTOMER SERVICE/SALES ASSOCIATE
 
Job Code: 0083110
 
Job Location: Marietta, GA
 
Job Description: The Customer Service/Sales Associate is the front line contact with customers. This associate will be responsible for providing efficient and accurate order taking and by resolving any questions or concerns the customer may have regarding product information, ship dates, and account information. Additionally this associate will be expected to reach and maintain set sales goals within the department by cross selling/up selling.

SHIFT HOURS:
8:00 a.m. – 5:00 p.m.
8:30 a.m. – 5:30 p.m.
9:00 a.m. – 6:00 p.m.
9:30 a.m. – 6:30 p.m.
10:00 a.m. – 7:00 p.m.
10:30 a.m. – 7:30 p.m.
11:00 a.m. – 8:00 p.m.
 
 

Duties and Responsibilities: • Answer 800 phone line, enter customer order, and provide product information
• Assist customer with billing and accounting information
• Assist customer with corrections, complaints and returns
• Research customer files for duplications
• Process payments
• Prepare mail orders
• Follow up on call backs and proofs
• Cross selling/Up selling
• Maintain customer files
• Performs other duties as required
• Proven communication skills (written, verbal, and listening)
• Excellent grammar and clear enunciation
• Ability to excel on proofing, spelling, and grammar tests
• Clerical skills to include typing at 35 wpm, average 10 key, accurate filing and some computer experience
• Persuasive sales skills a plus (cross selling/up selling)
• Must have problem solving ability, be able to prioritize work, and handle multiple tasks
• Must be flexible and adaptable to change
• Must have proper phone etiquette
• Must be a team player

**Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
 
 
Job Requirements: • Minimum of high school diploma or equivalent
• Several years of customer service experience preferred
• Bilingual a Plus